Privacy Policy

VDENTAL ("we", "our", or "us") is committed to protecting the privacy and personal data of all users who use our application or services. This Privacy Policy aims to inform you about how we collect, use, store, and protect the personal information you provide to us.

By using our application or services, you agree to the practices described in this policy. If you do not agree, we recommend that you do not use our services.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. The information collected may include:

• Data provided by you: Name, email, phone number, address, date of birth, payment information, and other data you provide when registering or using our services.
• Usage data: Information about how you interact with the application, such as pages visited, time spent, features accessed, and preferences.
• Device data: Technical information about the device used, such as model, operating system, IP address, unique identifiers, and location data (if permitted).
• Cookies and similar technologies: We use cookies and other technologies to collect data about your browsing and preferences.

2. Purposes of Data Use

We use the collected information for the following purposes:

• To provide, operate, and improve our services.
• To personalize your user experience.
• To process transactions and send confirmations.
• To send communications, such as newsletters, promotions, and updates (with your consent).
• To comply with legal and regulatory obligations.
• To conduct analysis and research to improve our products and services.

3. Data Sharing

Your personal data will not be shared with third parties, except in the following situations:

• Partners and service providers: We may share data with companies that assist us in operating the application, such as payment processors, hosting services, and analytics tools. These partners are required to maintain the confidentiality of the information.
• Legal requirements: We may disclose information if required by law, regulation, or legal process.
• Protection of rights: We may share data to protect our rights, property, or safety, as well as that of our users.
• With your consent: In some cases, we may share information with third parties if you give us explicit permission.

4. Data Security

We adopt technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use security protocols, such as encryption, and continuously monitor our systems to ensure data protection.

However, no method of transmission or storage is 100% secure. In the event of a security incident that may affect your data, you will be notified as required by applicable laws.

5. Your Rights

Under data protection legislation, such as the General Data Protection Law (LGPD), you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request the correction of incomplete, inaccurate, or outdated data.
• Deletion: Request the deletion of your personal data, except when the law requires its retention.
• Withdrawal of consent: Withdraw consent for the use of your data, where applicable.
• Objection: Object to the use of your data for specific purposes.
• Portability: Request the transfer of your data to another service or provider.

To exercise these rights, please contact us through the channels provided at the end of this policy.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your user experience, personalize content, and analyze application traffic. You can manage or disable cookies in your browser settings, but this may affect the functionality of some features.

7. Changes to the Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws. We recommend that you review this page regularly. In the event of significant changes, you will be notified through a communication in the application or via email.

8. Contact

If you have questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, please contact us through the following channels:

• Email: contato@ieobh.com.br
• Phone: +55 31 98236-4635